King Mattress 23cm Pocket Spring – Reversible Foam & Firm Support, White Grey
*WA, TAS & NT may incur additional shipping charges.
🇦🇺 Australian-Owned & Operated
🔒 Secure Checkout & Trusted Payments
🚚 Tracked Australia-Wide Delivery
🛡️ 12-Month Warranty
💬 Friendly Australian Customer Support
Shipping Policy (Australia)
Thank you for shopping with Greenora Living. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy before placing your order.
Order Processing
All orders are processed within 1–5 business days (excluding weekends and public holidays).
As we work with trusted Australian and international suppliers, products may be shipped directly from the supplier. Processing times may vary depending on product availability, supplier location, and carrier networks.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
Estimated Delivery Timeframes
Estimated delivery times are:
- Australia: 5–8 business days after dispatch
- New Zealand: 10–25 business days
- International: 10–30 business days
Please note:
- Delivery timeframes are estimates only and are not guaranteed.
- Delays may occur due to supplier processing, carrier networks, weather events, customs clearance, or peak shopping periods.
Shipping Costs
We are pleased to offer FREE metro delivery on most furniture orders across Australia, with shipping already included in the advertised price where applicable.
Some regional, rural, and remote locations may incur an additional shipping charge due to carrier surcharges or limited service availability.
If an additional shipping fee applies to your delivery address, we will contact you before processing your order. You will have the option to:
- Proceed with your order by accepting the additional shipping charge, or
- Cancel your order for a full refund.
No additional shipping charges will be applied without your approval.
Some non-furniture products and selected suppliers may have separate shipping arrangements, which will be clearly displayed on the product page or at checkout.
Tracking Information
Most orders include tracking information.
Please note:
- Tracking details may take several business days to become active after dispatch.
- Some suppliers or carriers may provide delayed or partial tracking updates.
- If your tracking does not update immediately, please allow additional time for the carrier or supplier to update the shipment.
Split Shipments
If your order contains multiple products, they may be shipped separately from different suppliers.
As a result:
- Items may arrive on different days.
- You may receive multiple tracking numbers.
- There is no additional shipping charge for split shipments where free delivery applies.
Incorrect Shipping Address
Please ensure your delivery address is correct before completing your order.
Greenora Living cannot accept responsibility for orders that are:
- Delivered to an incorrectly supplied address.
- Returned due to incomplete or invalid address details.
If an order is returned to the supplier because of an incorrect address, additional shipping charges may apply to resend the item.
Lost or Delayed Deliveries
If your order has not arrived within the estimated delivery timeframe, please contact us at: info@greenoraliving.com.au
We will work directly with our suppliers and shipping partners to investigate your delivery.
Packages delayed due to courier networks, customs processing, weather conditions, or other circumstances outside our control are not considered lost until confirmed by the shipping carrier.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible after placing your order.
We may be able to accommodate a request before the order enters processing or is dispatched.
Once an order has entered processing or has been dispatched by the supplier, changes or cancellation may no longer be possible.
This does not affect any rights or remedies you may have under the Australian Consumer Law.
Please refer to our Returns & Refunds Policy for information about eligible returns after delivery.
International Orders
For international deliveries:
- Customs duties, import taxes, and other government charges (where applicable) are the responsibility of the customer.
- Greenora Living is not responsible for delays caused by customs authorities or border inspections.
Your Rights Under Australian Consumer Law
Nothing in this Shipping Policy limits or excludes your rights under the Australian Consumer Law (ACL).
If a product does not meet the consumer guarantees that apply under Australian law, you may be entitled to a remedy depending on the circumstances.
If you have any questions about shipping or delivery, please contact our Customer Support team at support@greenoraliving.com.au. We are always happy to assist.
PRODUCT DESCRIPTION
Transform your bedroom into a sanctuary of personalised comfort with this premium 23cm King Mattress from the AERO Series. Engineered for Australian homes where sleep preferences differ, this innovative mattress features a reversible foam layer that lets you switch between medium firm (7.0) and firm (8.0) support — no compromise required. Whether you're a side sleeper craving gentle cushioning or a back sleeper needing solid spinal alignment, this mattress adapts to you.
Elevate your sleep experience with an independent pocket spring system that isolates motion transfer, so you and your partner can move freely without disturbing each other. The breathable knitted fabric cover promotes airflow throughout the night, keeping you cool and refreshed — perfect for Australia's warmer climates. Delivered vacuum-packed in a convenient mattress-in-a-box format, setup is effortless with no assembly required.
Designed for longevity and everyday practicality, the zipped, machine-washable cover makes maintenance simple. This is a mattress built for real Australian living — durable, adaptable, and genuinely comfortable from the very first night.
Key Features
- ✔ 23cm thick mattress for premium depth and support
- ✔ Reversible foam layer — choose your preferred firmness level
- ✔ Dual firmness options: 7.0 Medium Firm or 8.0 Firm support
- ✔ Independent pocket spring system for targeted body support
- ✔ Motion isolation technology — ideal for couples
- ✔ Breathable knitted fabric cover for all-night airflow
- ✔ Zipped, machine-washable cover for easy care
- ✔ Vacuum-packed mattress-in-a-box for easy delivery and setup
- ✔ No assembly required — ready to use within 24 hours of unpacking
- ✔ 5-year warranty for peace of mind
Why You'll Love It
- ✔ Customise your side of the bed without buying a new mattress
- ✔ Pocket springs contour to your body shape for pressure relief
- ✔ Stays cool through the night thanks to breathable fabric construction
- ✔ Machine-washable cover keeps your sleep environment fresh and hygienic
- ✔ Compact box delivery fits through standard doorways with ease
- ✔ Built to last with quality materials and a 5-year warranty
Perfect For
- ✔ Couples with different firmness preferences
- ✔ Master bedrooms in family homes
- ✔ Guest rooms requiring a versatile, high-quality sleep surface
- ✔ Contemporary and modern bedroom interiors
- ✔ Anyone upgrading from an older spring or foam mattress
- ✔ New homes and first-home buyers furnishing their bedroom
Specifications
- Brand: Giselle Bedding — AERO Series
- Size: King
- Dimensions: 183cm x 203cm x 23cm
- Thickness: 23cm
- Firmness: 7.0 (Medium Firm) / 8.0 (Firm) — reversible
- Colour: White and Grey
- Spring System: Independent Pocket Springs
- Cover: Breathable knitted fabric, zipped, machine washable
- Weight: 38.6kg
- Assembly Required: No
- Packaging: Vacuum packed — Mattress in a Box
- Expand Time: Allow up to 24 hours after unpacking
- Package Contents: 1 x King Mattress
- Warranty: 5 Years
- SKU: MATTRESS-E-AERO-23-K
Why Buy From Greenora Living
- ✔ Australian owned online store
- ✔ Carefully selected quality furniture
- ✔ Australia-wide delivery
- ✔ Secure checkout
- ✔ Friendly customer support
- ✔ Easy returns process
- ✔ Premium furniture curated for Australian homes
Frequently Asked Questions
How do I change the firmness level?
Simply unzip the cover and flip the foam layer to switch between 7.0 Medium Firm and 8.0 Firm support. It takes just a few minutes and no tools are required.
How long does the mattress take to expand?
After removing from the vacuum packaging, allow up to 24 hours for the mattress to fully expand to its normal shape and size.
Is the cover removable and washable?
Yes — the zipped knitted fabric cover is fully removable and machine washable, making it easy to keep your sleep surface clean and fresh.
What's included in the package?
You'll receive 1 x Giselle Bedding AERO Series King Mattress, vacuum-packed in a box. No additional accessories are included.
Does this mattress require a base or bed frame?
Yes, we recommend using this mattress with a compatible king-size bed frame or base for optimal support and longevity. Browse our King Bed Frames collection for matching options.
Is this mattress suitable for an adjustable base?
This mattress is designed for use on a flat or slatted base. It is not recommended for use with an adjustable/articulated base.
Can colours vary slightly from the photos?
Yes, slight colour variations may occur due to different screen calibrations and lighting conditions. The mattress is White and Grey as described.
How long is the warranty?
This mattress comes with a 5-year manufacturer's warranty covering defects in materials and workmanship under normal use conditions.
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