Privacy Policy

Greenora Living("we," "us," or "our") operates an online store offering home décor products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact us for support

  • Participate in promotions or surveys

This information may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third‑party payment providers)

Automatically Collected Information

When you visit the Site, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on pages

  • Referring website addresses

  • Cookies and tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer service and support

  • Send order confirmations and updates

  • Improve our products, services, and website experience

  • Prevent fraudulent transactions and enhance security

  • Communicate promotional offers, newsletters, or marketing messages (you may opt out at any time)

  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors to complete transactions

  • Shipping and logistics providers to deliver orders

  • Email and marketing service providers

  • Website hosting and analytics providers

  • Legal authorities when required by law or to protect our rights

All third parties are required to protect your information and use it only for the services they provide.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions

  • Remember your preferences and shopping cart

  • Analyze website traffic and performance

  • Deliver relevant advertisements

You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting requirements.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

Third‑Party Links

Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: info@greenoraliving.com