CloudZone King Mattress – Pillow Top Bonnell Spring, Medium Firm, Grey
*WA, TAS & NT may incur additional shipping charges.
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Shipping Policy (Australia)
Thank you for shopping with Greenora Living. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy before placing your order.
Order Processing
All orders are processed within 1–5 business days (excluding weekends and public holidays).
As we work with trusted Australian and international suppliers, products may be shipped directly from the supplier. Processing times may vary depending on product availability, supplier location, and carrier networks.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
Estimated Delivery Timeframes
Estimated delivery times are:
- Australia: 5–8 business days after dispatch
- New Zealand: 10–25 business days
- International: 10–30 business days
Please note:
- Delivery timeframes are estimates only and are not guaranteed.
- Delays may occur due to supplier processing, carrier networks, weather events, customs clearance, or peak shopping periods.
Shipping Costs
We are pleased to offer FREE metro delivery on most furniture orders across Australia, with shipping already included in the advertised price where applicable.
Some regional, rural, and remote locations may incur an additional shipping charge due to carrier surcharges or limited service availability.
If an additional shipping fee applies to your delivery address, we will contact you before processing your order. You will have the option to:
- Proceed with your order by accepting the additional shipping charge, or
- Cancel your order for a full refund.
No additional shipping charges will be applied without your approval.
Some non-furniture products and selected suppliers may have separate shipping arrangements, which will be clearly displayed on the product page or at checkout.
Tracking Information
Most orders include tracking information.
Please note:
- Tracking details may take several business days to become active after dispatch.
- Some suppliers or carriers may provide delayed or partial tracking updates.
- If your tracking does not update immediately, please allow additional time for the carrier or supplier to update the shipment.
Split Shipments
If your order contains multiple products, they may be shipped separately from different suppliers.
As a result:
- Items may arrive on different days.
- You may receive multiple tracking numbers.
- There is no additional shipping charge for split shipments where free delivery applies.
Incorrect Shipping Address
Please ensure your delivery address is correct before completing your order.
Greenora Living cannot accept responsibility for orders that are:
- Delivered to an incorrectly supplied address.
- Returned due to incomplete or invalid address details.
If an order is returned to the supplier because of an incorrect address, additional shipping charges may apply to resend the item.
Lost or Delayed Deliveries
If your order has not arrived within the estimated delivery timeframe, please contact us at: info@greenoraliving.com.au
We will work directly with our suppliers and shipping partners to investigate your delivery.
Packages delayed due to courier networks, customs processing, weather conditions, or other circumstances outside our control are not considered lost until confirmed by the shipping carrier.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible after placing your order.
We may be able to accommodate a request before the order enters processing or is dispatched.
Once an order has entered processing or has been dispatched by the supplier, changes or cancellation may no longer be possible.
This does not affect any rights or remedies you may have under the Australian Consumer Law.
Please refer to our Returns & Refunds Policy for information about eligible returns after delivery.
International Orders
For international deliveries:
- Customs duties, import taxes, and other government charges (where applicable) are the responsibility of the customer.
- Greenora Living is not responsible for delays caused by customs authorities or border inspections.
Your Rights Under Australian Consumer Law
Nothing in this Shipping Policy limits or excludes your rights under the Australian Consumer Law (ACL).
If a product does not meet the consumer guarantees that apply under Australian law, you may be entitled to a remedy depending on the circumstances.
If you have any questions about shipping or delivery, please contact our Customer Support team at support@greenoraliving.com.au. We are always happy to assist.
PRODUCT DESCRIPTION
Combine comfort and style with the CloudZone King Mattress — a premium pillow top Bonnell spring mattress in a contemporary Grey and White finish, engineered for the modern Australian bedroom. The plush quilted pillow top delivers a luxurious, hotel-quality sleep surface while the stable Bonnell spring core with 6 working turn coil system provides consistent, even support for your whole body throughout the night.
Breathable air mesh side panels keep you cool and well-ventilated, while hypoallergenic, dust mite and mould-resistant materials ensure a cleaner, healthier sleep environment for couples and families alike. At 21cm deep with a medium-firm feel, the CloudZone King suits a wide range of sleepers and pairs beautifully with contemporary King bed frames.
KEY FEATURES
- ✔ Plush quilted pillow top — luxurious, hotel-quality sleep surface
- ✔ Bonnell spring core with 6 working turn coil system — targeted, even support
- ✔ Breathable air mesh side panels — superior ventilation and temperature regulation
- ✔ Premium knitted fabric cover — soft and comfortable against skin
- ✔ Hypoallergenic, dust mite and mould-resistant materials
- ✔ Spring wire thickness: 2.3mm
- ✔ Medium firm support (6.0 firmness)
- ✔ Colour: Grey / White
- ✔ 21cm depth
- ✔ King size — 183cm × 203cm
- ✔ No assembly required
- ✔ Vacuum-packed delivery — expands to full shape within 24 hours
WHY YOU'LL LOVE IT
- ✔ Plush pillow top — indulgent surface comfort from the very first night
- ✔ Air mesh sides — breathable construction keeps you cool throughout the night
- ✔ Medium firm (6.0) — a versatile feel suited to back, side and combination sleepers
- ✔ Hypoallergenic — dust mite and mould resistant for a healthier sleep environment
- ✔ Grey / White finish — contemporary colour that complements modern bedroom interiors
- ✔ King size — generous space for couples seeking an undisturbed, restful night's sleep
PERFECT FOR
- ✔ Master bedrooms and guest rooms requiring a premium King mattress
- ✔ Couples who want a supportive, comfortable shared sleep surface
- ✔ Allergy sufferers and families seeking hypoallergenic sleep solutions
- ✔ Contemporary and modern bedroom interiors where colour matters
- ✔ Those who prefer medium-firm support for back and joint comfort
- ✔ First-home buyers and upgraders furnishing a new King bedroom
SPECIFICATIONS
- Size: King
- Dimensions: 183cm W × 203cm L × 21cm H
- Depth: 21cm
- Colour: Grey / White
- Firmness: Medium Firm (6.0)
- Spring system: Bonnell with 6 working turn coil
- Spring wire thickness: 2.3mm
- Top design: Pillow Top
- Cover: Premium knitted fabric
- Side fabric: Breathable air mesh
- Hypoallergenic: Yes — dust mite and mould-resistant
- Assembly required: No
- Packaging: Vacuum-packed — expands within 24 hours
- Package contents: Mattress × 1
⚠️ Not suitable for children under 3 years of age.
DELIVERY INFORMATION
Free Metro Delivery Where Eligible*
*Free metro delivery is available to eligible delivery locations. Additional freight charges may apply to selected metro, regional or remote addresses. Please check delivery eligibility at checkout or contact Greenora Living before placing your order.
SHOPPING WITH GREENORA LIVING
- ✔ Australian owned online store
- ✔ Carefully selected quality furniture
- ✔ Australia-wide delivery
- ✔ Secure checkout
- ✔ Friendly customer support
- ✔ Easy returns process
- ✔ Premium furniture curated for Australian homes
FREQUENTLY ASKED QUESTIONS
What size is this mattress?
King — 183cm × 203cm × 21cm.
What is a pillow top mattress?
A pillow top mattress has an additional soft comfort layer sewn onto the top surface, creating a plush, cloud-like feel compared to a standard tight-top mattress.
What is the firmness level?
Medium firm, rated 6.0 on the firmness scale — suitable for back, side and combination sleepers.
What colour is this mattress?
Grey and White. Please note that minor colour variations may occur between product images and the actual item due to different screen displays and lighting conditions.
What are the air mesh side panels for?
The breathable air mesh side fabric promotes superior ventilation, helping to regulate temperature and keep you cooler during the night.
Is this mattress hypoallergenic?
Yes — the materials are hypoallergenic and resistant to dust mites and mould, ideal for allergy-sensitive households and families.
Does this mattress require assembly?
No assembly required. It arrives vacuum-packed and expands to its full 21cm height within 24 hours of unpacking.
Will this fit a standard King bed frame?
Yes — at 183cm × 203cm it is designed to fit all standard Australian King bed frames and bases.
Is this mattress suitable for children?
Not suitable for children under 3 years of age.
Is delivery free?
Free metro delivery is available where eligible. Additional freight charges may apply to selected metro, regional or remote locations. Please check eligibility at checkout or contact us before ordering.
- In stock, ready to ship
- Backordered, shipping soon
