Queen Mattress 20cm Pocket Spring Egg-Crate Foam Medium Firm
*WA, TAS & NT may incur additional shipping charges.
🇦🇺 Australian-Owned & Operated
🔒 Secure Checkout & Trusted Payments
🚚 Tracked Australia-Wide Delivery
🛡️ 12-Month Warranty
💬 Friendly Australian Customer Support
Shipping Policy (Australia)
Thank you for shopping with Greenora Living. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy before placing your order.
Order Processing
All orders are processed within 1–5 business days (excluding weekends and public holidays).
As we work with trusted Australian and international suppliers, products may be shipped directly from the supplier. Processing times may vary depending on product availability, supplier location, and carrier networks.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
Estimated Delivery Timeframes
Estimated delivery times are:
- Australia: 5–8 business days after dispatch
- New Zealand: 10–25 business days
- International: 10–30 business days
Please note:
- Delivery timeframes are estimates only and are not guaranteed.
- Delays may occur due to supplier processing, carrier networks, weather events, customs clearance, or peak shopping periods.
Shipping Costs
We are pleased to offer FREE metro delivery on most furniture orders across Australia, with shipping already included in the advertised price where applicable.
Some regional, rural, and remote locations may incur an additional shipping charge due to carrier surcharges or limited service availability.
If an additional shipping fee applies to your delivery address, we will contact you before processing your order. You will have the option to:
- Proceed with your order by accepting the additional shipping charge, or
- Cancel your order for a full refund.
No additional shipping charges will be applied without your approval.
Some non-furniture products and selected suppliers may have separate shipping arrangements, which will be clearly displayed on the product page or at checkout.
Tracking Information
Most orders include tracking information.
Please note:
- Tracking details may take several business days to become active after dispatch.
- Some suppliers or carriers may provide delayed or partial tracking updates.
- If your tracking does not update immediately, please allow additional time for the carrier or supplier to update the shipment.
Split Shipments
If your order contains multiple products, they may be shipped separately from different suppliers.
As a result:
- Items may arrive on different days.
- You may receive multiple tracking numbers.
- There is no additional shipping charge for split shipments where free delivery applies.
Incorrect Shipping Address
Please ensure your delivery address is correct before completing your order.
Greenora Living cannot accept responsibility for orders that are:
- Delivered to an incorrectly supplied address.
- Returned due to incomplete or invalid address details.
If an order is returned to the supplier because of an incorrect address, additional shipping charges may apply to resend the item.
Lost or Delayed Deliveries
If your order has not arrived within the estimated delivery timeframe, please contact us at: info@greenoraliving.com.au
We will work directly with our suppliers and shipping partners to investigate your delivery.
Packages delayed due to courier networks, customs processing, weather conditions, or other circumstances outside our control are not considered lost until confirmed by the shipping carrier.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible after placing your order.
We may be able to accommodate a request before the order enters processing or is dispatched.
Once an order has entered processing or has been dispatched by the supplier, changes or cancellation may no longer be possible.
This does not affect any rights or remedies you may have under the Australian Consumer Law.
Please refer to our Returns & Refunds Policy for information about eligible returns after delivery.
International Orders
For international deliveries:
- Customs duties, import taxes, and other government charges (where applicable) are the responsibility of the customer.
- Greenora Living is not responsible for delays caused by customs authorities or border inspections.
Your Rights Under Australian Consumer Law
Nothing in this Shipping Policy limits or excludes your rights under the Australian Consumer Law (ACL).
If a product does not meet the consumer guarantees that apply under Australian law, you may be entitled to a remedy depending on the circumstances.
If you have any questions about shipping or delivery, please contact our Customer Support team at support@greenoraliving.com.au. We are always happy to assist.
PRODUCT DESCRIPTION
Upgrade your bedroom with this 20cm Queen Mattress — a thoughtfully engineered sleep surface that combines medium-firm support with advanced body-contouring comfort. Designed for Australian homes where quality sleep matters, this mattress delivers the perfect balance of pressure relief and spinal alignment night after night.
At the heart of this mattress is a high-density egg-crate foam layer working in harmony with an independent pocket spring system. Each spring moves individually to respond to your body's unique contours, minimising motion transfer and actively targeting back pain and joint pressure. Whether you're furnishing a master bedroom, guest suite, or a quality rental property, this mattress is built to impress.
Delivered conveniently vacuum-packed in a box, setup is effortless — simply unpack and allow the mattress to expand to its full shape within 24 hours. Its clean all-white tight-top design suits any bedroom aesthetic, from contemporary to classic Australian interiors.
Key Features
- ✔ 20cm profile for substantial, premium feel underfoot
- ✔ High-density egg-crate foam (D25) for superior body contouring
- ✔ Independent pocket spring system minimises motion transfer
- ✔ Medium-firm support (6.0/10) — ideal for back and side sleepers
- ✔ Reinforced edge support for full use of the sleep surface
- ✔ Breathable knitted fabric cover for temperature regulation
- ✔ Tight top design for a clean, hotel-quality finish
- ✔ Vacuum-packed mattress-in-a-box for easy delivery and setup
- ✔ No assembly required — ready to sleep on within 24 hours
Why You'll Love It
- ✔ Medium-firm feel supports healthy spinal alignment for back and joint relief
- ✔ Pocket springs respond independently so you won't disturb your partner
- ✔ Reinforced edges mean you can use every centimetre of the sleep surface
- ✔ Breathable cover keeps you cool through Australian summers
- ✔ Durable construction built to last with a 5-year warranty
- ✔ Compact box delivery makes it easy to manoeuvre through hallways and stairs
Perfect For
- ✔ Master bedrooms seeking a premium sleep upgrade
- ✔ Guest bedrooms and spare rooms
- ✔ Rental properties and investment accommodations
- ✔ Back and side sleepers who need medium-firm support
- ✔ Couples who need motion isolation
- ✔ Anyone upgrading from an older or worn-out mattress
Specifications
- Size: Queen — 153cm x 203cm x 20cm
- Thickness: 20cm
- Firmness: 6.0 / Medium Firm
- Colour: White
- Top Style: Tight Top
- Foam Type: High-Density Egg-Crate Foam (D25)
- Spring System: Independent Pocket Springs
- Cover Material: Breathable Knitted Fabric
- Assembly Required: No
- Packaging: Vacuum-packed (expands within 24 hours of unpacking)
- Number of Packages: 1
- Warranty: 5 Years
- SKU: MATTRESS-D-PLAIN-20-Q
- Not suitable for children under 3 years of age
Why Buy From Greenora Living
- ✔ Australian owned online store
- ✔ Carefully selected quality furniture
- ✔ Australia-wide delivery
- ✔ Secure checkout
- ✔ Friendly customer support
- ✔ Easy returns process
- ✔ Premium furniture curated for Australian homes
Frequently Asked Questions
Does this mattress require assembly?
No assembly is required. Simply unbox, unroll, and allow the mattress to expand to its full shape within 24 hours.
How long does it take to expand after unpacking?
The mattress will fully expand within 24 hours of being removed from its vacuum packaging.
What firmness level is this mattress?
This mattress is rated 6.0/10 — medium firm. It's ideal for back and side sleepers who need a balance of support and comfort.
Is this mattress suitable for couples?
Yes. The independent pocket spring system minimises motion transfer, making it a great choice for couples with different sleep patterns.
How do I clean this mattress?
We recommend using a mattress protector to keep it in top condition. Spot clean any stains with a mild detergent and allow to air dry thoroughly.
What is included in the package?
The package includes one Tight Top Queen Mattress, vacuum-packed in a box.
Is this mattress suitable for an apartment?
Absolutely. The vacuum-packed box format makes it easy to transport through lifts, hallways, and tight spaces — perfect for apartment living.
What warranty does this mattress come with?
This mattress is backed by a 5-year warranty for your peace of mind.
- Low stock - 10 items left
- Backordered, shipping soon
