Valora Queen Mattress – 33cm Euro Top Pocket Spring
🚚 FREE Metro Delivery on Most Furniture*
Additional delivery charges apply to WA, TAS & NT and will be shown at checkout.
Regional, rural and remote delivery charges may apply. See our Shipping Policy.
🇦🇺 Australian-Owned & Operated
🔒 Secure Checkout & Trusted Payments
🚚 Tracked Australia-Wide Delivery
💬 Friendly Australian Customer Support
✓ 12-Month Warranty on Furniture Products
✓ 5–10 Year Warranty on Mattresses
Shipping Policy (Australia)
Thank you for shopping with Greenora Living. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy before placing your order.
Order Processing
All orders are processed within 1–5 business days (excluding weekends and public holidays).
Products may be shipped directly from our trusted suppliers and fulfilment partners. Processing times may vary depending on product availability, warehouse location, and carrier networks.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
Estimated Delivery Timeframes
Estimated delivery times are:
Australia: 5–8 business days after dispatch
Please note:
- Delivery timeframes are estimates only and are not guaranteed.
- Delays may occur due to supplier processing, carrier networks, weather events, or peak shopping periods.
Shipping Costs
We are pleased to offer FREE metro delivery on most furniture orders across Australia, with shipping already included in the advertised price where applicable.
Some regional, rural, and remote locations may incur an additional shipping charge due to carrier surcharges or limited service availability.
If an additional shipping fee applies to your delivery address, we will contact you before processing your order. You will have the option to:
- Proceed with your order by accepting the additional shipping charge, or
- Cancel your order for a full refund.
No additional shipping charges will be applied without your approval.
Some non-furniture products and selected suppliers may have separate shipping arrangements, which will be clearly displayed on the product page or at checkout.
Tracking Information
Most orders include tracking information.
Please note:
- Tracking details may take several business days to become active after dispatch.
- Some suppliers or carriers may provide delayed or partial tracking updates.
- If your tracking does not update immediately, please allow additional time for the carrier or supplier to update the shipment.
Split Shipments
If your order contains multiple products, they may be shipped separately from different suppliers.
As a result:
- Items may arrive on different days.
- You may receive multiple tracking numbers.
- There is no additional shipping charge for split shipments where free delivery applies.
Incorrect Shipping Address
Please ensure your delivery address is correct before completing your order.
Greenora Living cannot accept responsibility for orders that are:
- Delivered to an incorrectly supplied address.
- Returned due to incomplete or invalid address details.
If an order is returned to the supplier because of an incorrect address, additional shipping charges may apply to resend the item.
Lost or Delayed Deliveries
If your order has not arrived within the estimated delivery timeframe, please contact us at: support@greenoraliving.com.au
We will work directly with our suppliers and shipping partners to investigate your delivery.
Packages delayed due to courier networks, weather conditions, or other circumstances outside our control are not considered lost until confirmed by the shipping carrier.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible after placing your order.
We may be able to accommodate a request before the order enters processing or is dispatched.
Once an order has entered processing or has been dispatched by the supplier, changes or cancellation may no longer be possible.
This does not affect any rights or remedies you may have under the Australian Consumer Law.
Please refer to our Returns & Refunds Policy for information about eligible returns after delivery.
Australian Deliveries Only
Greenora Living currently delivers within Australia only. We do not currently offer delivery to New Zealand or other international destinations.
Your Rights Under Australian Consumer Law
Nothing in this Shipping Policy limits or excludes your rights under the Australian Consumer Law (ACL).
If a product does not meet the consumer guarantees that apply under Australian law, you may be entitled to a remedy depending on the circumstances.
If you have any questions about shipping or delivery, please contact our Customer Support team at support@greenoraliving.com.au. We are always happy to assist.
Change-of-mind returns are accepted within 14 days of delivery, subject to eligibility and conditions. Please read our Returns & Refunds Policy before ordering.
Mattress purchases: Mattresses removed from their original sealed or vacuum-sealed packaging cannot be returned for change of mind. Your rights under Australian Consumer Law are not affected.
PRODUCT DESCRIPTION
Create the perfect night's rest with the Valora Queen Mattress, a 33cm euro top pocket spring mattress that blends plush comfort with dependable support. A cushioned layer of high-density foam contours to your body for pressure relief, while individually wrapped pocket springs provide targeted support to help keep your spine aligned.
Motion isolation keeps movement on your side of the bed, making this queen mattress a great match for couples and restless sleepers. Reinforced side edges help prevent sagging so it holds its shape, bringing a calm, refined feel to modern Australian bedrooms.
Key Features
- ✔ 33cm euro top profile for a plush, luxurious feel
- ✔ Individually wrapped pocket springs for targeted support
- ✔ Helps promote proper spinal alignment
- ✔ Motion isolation minimises partner disturbance
- ✔ High-density foam contours for pressure relief
- ✔ Reinforced side edges help prevent sagging
- ✔ Soft knitted fabric cover
- ✔ CertiPUR-US certified foam (as stated by the manufacturer)
Why You'll Love It
- Pressure relief: foam comfort layers ease pressure points.
- Peaceful sleep for two: motion isolation keeps movement contained.
- Built to last: reinforced edges help the mattress keep its shape.
- Hotel-style comfort: a generous euro top feel every night.
Perfect For
- ✔ Couples and restless sleepers
- ✔ Master bedrooms and guest rooms
- ✔ Apartments and family homes
- ✔ First-home buyers
- ✔ Contemporary interiors
Specifications
- Size: Queen
- Thickness: 33cm
- Mattress type: Pocket spring mattress
- Features: Euro top, motion isolation, reinforced side edge, CertiPUR-US certified foam
- Materials: High-density foam, pocket springs, knitted fabric
Delivery & Shipping
Orders are typically processed within 1–5 business days, with Australia delivery estimated at 5–8 business days after dispatch. Free metro delivery applies to most furniture orders where applicable, and any WA, TAS or NT delivery charges are shown at checkout before you pay. Timeframes are estimates and delays can occur.
Please note: for hygiene reasons, mattresses removed from their sealed packaging can't be returned for change of mind. Your rights under Australian Consumer Law are not affected.
Shop With Confidence
- ✔ Australian owned online store
- ✔ Carefully selected quality furniture
- ✔ Australia-wide delivery
- ✔ Secure checkout
- ✔ Friendly customer support
- ✔ Easy returns process
- ✔ Premium furniture curated for Australian homes
FAQs
How thick is the Valora Queen Mattress?
It's 33cm thick with a plush euro top.
What is it made from?
High-density foam, pocket springs and a knitted fabric cover.
Is it good for couples?
Yes. Motion isolation helps keep movement on your side of the bed.
Will the edges sag?
Reinforced side edges are designed to help prevent sagging.
Does it support spinal alignment?
Individually wrapped pocket springs provide targeted support to help promote proper spinal alignment.
How long does delivery take?
Processing is usually 1–5 business days, then 5–8 business days for delivery after dispatch (estimates only).
Can I return it if I change my mind?
Mattresses removed from their sealed packaging are excluded from change-of-mind returns for hygiene reasons. Australian Consumer Law rights still apply.
- Low stock - 3 items left
- Backordered, shipping soon
