Serenity 5-Piece Outdoor Lounge Set
*WA, TAS & NT may incur additional shipping charges.
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Shipping Policy (Australia)
Thank you for shopping with Greenora Living. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy before placing your order.
Order Processing
All orders are processed within 1–5 business days (excluding weekends and public holidays).
As we work with trusted Australian and international suppliers, products may be shipped directly from the supplier. Processing times may vary depending on product availability, supplier location, and carrier networks.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
Estimated Delivery Timeframes
Estimated delivery times are:
- Australia: 5–8 business days after dispatch
- New Zealand: 10–25 business days
- International: 10–30 business days
Please note:
- Delivery timeframes are estimates only and are not guaranteed.
- Delays may occur due to supplier processing, carrier networks, weather events, customs clearance, or peak shopping periods.
Shipping Costs
We are pleased to offer FREE metro delivery on most furniture orders across Australia, with shipping already included in the advertised price where applicable.
Some regional, rural, and remote locations may incur an additional shipping charge due to carrier surcharges or limited service availability.
If an additional shipping fee applies to your delivery address, we will contact you before processing your order. You will have the option to:
- Proceed with your order by accepting the additional shipping charge, or
- Cancel your order for a full refund.
No additional shipping charges will be applied without your approval.
Some non-furniture products and selected suppliers may have separate shipping arrangements, which will be clearly displayed on the product page or at checkout.
Tracking Information
Most orders include tracking information.
Please note:
- Tracking details may take several business days to become active after dispatch.
- Some suppliers or carriers may provide delayed or partial tracking updates.
- If your tracking does not update immediately, please allow additional time for the carrier or supplier to update the shipment.
Split Shipments
If your order contains multiple products, they may be shipped separately from different suppliers.
As a result:
- Items may arrive on different days.
- You may receive multiple tracking numbers.
- There is no additional shipping charge for split shipments where free delivery applies.
Incorrect Shipping Address
Please ensure your delivery address is correct before completing your order.
Greenora Living cannot accept responsibility for orders that are:
- Delivered to an incorrectly supplied address.
- Returned due to incomplete or invalid address details.
If an order is returned to the supplier because of an incorrect address, additional shipping charges may apply to resend the item.
Lost or Delayed Deliveries
If your order has not arrived within the estimated delivery timeframe, please contact us at: info@greenoraliving.com.au
We will work directly with our suppliers and shipping partners to investigate your delivery.
Packages delayed due to courier networks, customs processing, weather conditions, or other circumstances outside our control are not considered lost until confirmed by the shipping carrier.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible after placing your order.
We may be able to accommodate a request before the order enters processing or is dispatched.
Once an order has entered processing or has been dispatched by the supplier, changes or cancellation may no longer be possible.
This does not affect any rights or remedies you may have under the Australian Consumer Law.
Please refer to our Returns & Refunds Policy for information about eligible returns after delivery.
International Orders
For international deliveries:
- Customs duties, import taxes, and other government charges (where applicable) are the responsibility of the customer.
- Greenora Living is not responsible for delays caused by customs authorities or border inspections.
Your Rights Under Australian Consumer Law
Nothing in this Shipping Policy limits or excludes your rights under the Australian Consumer Law (ACL).
If a product does not meet the consumer guarantees that apply under Australian law, you may be entitled to a remedy depending on the circumstances.
If you have any questions about shipping or delivery, please contact our Customer Support team at support@greenoraliving.com.au. We are always happy to assist.
PRODUCT DESCRIPTION
Serenity 5-Piece Outdoor Lounge Set
Designed for those long Australian afternoons where relaxation is the only agenda, the Serenity 5-Piece Outdoor Lounge Set transforms any outdoor area into a personal sanctuary. A crisp white powder-coated aluminium frame, 40cm-deep cushions and a complete five-piece configuration make this set as effortless to style as it is to enjoy.
Why You'll Love It
Forty centimetres of cushion depth is not a small detail — it's the difference between sitting outside and truly unwinding outside. The white powder-coated aluminium frame is rust-resistant and built to handle Australian sun, salt air and rain without losing its finish. Whether your space is coastal, Hamptons-inspired or simply modern, the Serenity fits right in.
Key Features
- 40cm deep cushions — exceptional comfort for extended outdoor lounging
- White powder-coated aluminium frame — rust-resistant and weather-ready
- Complete 5-piece set — sofa, 2 armchairs, ottoman and coffee table included
- Elegant design suited to coastal, Hamptons and contemporary outdoor styles
- Easy to maintain — wipe down with a damp cloth
- Minimal assembly required — all hardware and instructions included
Product Specifications
Frame Material: Powder-Coated Aluminium (White)
Cushion Depth: 40cm
Pieces: 5 (Sofa, 2 Armchairs, Ottoman, Coffee Table)
Assembly Required: Yes (Minimal)
Package Contents
1 x Outdoor Sofa
2 x Armchairs
1 x Ottoman
1 x Coffee Table
Perfect For
The Serenity suits covered patios, poolside areas, entertainer decks and coastal homes where a clean, bright aesthetic is the goal. Ideal for those who want a complete outdoor lounge without the need to source individual pieces.
Styling Inspiration
White outdoor furniture shines against natural timber decking, lush green gardens and blue-toned pools. Layer in navy or sage cushion covers for a coastal feel, or keep it all-white for a crisp, resort-style finish. A potted olive tree or coastal grasses alongside the set completes the look beautifully.
Care Instructions
Wipe the aluminium frame with a damp cloth to remove dust and salt residue. Spot clean cushion covers with mild detergent and allow to air dry fully before use. Store cushions indoors or under cover during extended wet weather to maintain their shape and colour.
Delivery Information
Australia-Wide Delivery • Secure packaging • Tracking included • Fast dispatch from our supplier
Why Buy From Greenora Living
✓ Australian Owned ✓ Secure Checkout ✓ Australia-Wide Delivery ✓ Friendly Customer Support
- Low stock - 3 items left
- Backordered, shipping soon
