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Shipping Policy for Greenora Living Delivery Info
Thank you for shopping with Greenora Living. We are committed to delivering your home décor items safely and as quickly as possible.
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
If we are experiencing a high volume of orders, processing may be delayed slightly. In such cases, we will notify you via email.
Delivery times vary depending on your location and shipping method selected at checkout.
Estimated delivery times:
Domestic orders: 3–7 business days after dispatch
International orders: 7–20 business days after dispatch
Please note that these are estimated timeframes and may vary due to customs processing, carrier delays, or unforeseen circumstances.
Shipping fees are calculated at checkout based on your location, package weight, and selected shipping method. Any applicable shipping charges will be displayed before you complete your purchase.
Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor the progress of your delivery.
For international orders, customs duties, taxes, and import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.
Please ensure that your shipping address is accurate and complete at the time of purchase. Greenora Living is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the package.
If your package is lost in transit or arrives damaged, please contact us as soon as possible so we can assist you. We may require photos of the damaged item and packaging to process a claim with the carrier.
Once a package has been handed over to the shipping carrier, delivery is under the carrier’s responsibility. However, we will do our best to assist you in resolving any delivery issues.
If you have any questions about shipping or your order, please contact us at:
Email: info@greenoraliving.com